Frequently Asked Questions

  • What time is check-in? Our check-in time is 4PM. 

  • What time is check-out? Our check-out time is noon.

  • Is early check-in available? Early check-in is subject to availability and surcharges.

  • Do you have a pool? Yes, we have an indoor swimming pool that is open daily. 

  • What time does the pool open? Noon during the week and the weekends it opens at 9 a.m. Saturday and 10 a.m. on Sunday’s. Pool closes at 9 p.m. every night.

  • Do y’all allow pets? Yes, the MCM Eleganté Beaumont is pet-friendly with a fee. See front desk for more details.

  • Do y’all have a complimentary breakfast? Yes, our full hot breakfast buffet with eggs cooked-to-order is from 6 AM until 10 AM daily.

  • Do y’all have a shuttle service? Yes, our shuttle service takes you within a 3 miles radius of the hotel and to and from the Lubbock Airport.

  • Do y'all have adjoining rooms? Adjoining rooms are available, please contact front desk for more information.

  • Do y’all have rooms with hot tubs in them? No, we do not.

  • Can I pay cash for my stay? Yes, but a credit card is still needed for incidentals. 

  • What is required to check-in? You will need a valid ID and a credit card to check-in. Credit card must match the name on the ID and the reservation. You must be 18 years or older to check-in to a room.

  • Can someone else pay for my room if they’re not staying with me? Yes, with a completed credit card letter of authorization form. Please contact front desk prior to booking for more information.

  • Where is the fitness center? Our fitness center is located on the east side of the building near the pool and is open 24-hours a day.

  • Is there a hotel bar? Yes, we have a hotel bar open daily in the evening, see front desk for details.